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Affinsys Blogs

AI in Telecom

4 ways AI is transforming CX for telcos

With millions of subscribers and a growing number of telco products, today’s communication service providers (CSPs) are struggling to maintain high-levels of service standards and delightful customer...Read more

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How to measure the impact of Personalization on your digital business?

Since you have reached this blog, you must have a successful Digital business up and running and are looking at personalizing your customer interactions...Read more

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Boost First-time visitor conversion with Artificial Intelligence

Website traffic is often a result of well thought-out inbound marketing strategies, and the frustratingly low visitor conversion rates can be attributed to the use of wide net...Read more

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WhatsApp Business 101

WhatsApp business is a fast, reliable and secure way for businesses to interact with their customers around the globe. With the launch of WhatsApp for business in 2018, it went from a messaging...Read more

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Seamless Bot to agent hand-off

AI powered chatbots are transforming the customer service landscape for businesses across industries, enhancing customer experience and satisfaction through automation...Read more

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Top 4 AI use cases for Digital Insurance

As per our survey on Linkedin conducted among a group of digitally savvy customers to assess the adoption rates of Insurance mobile apps, only less than 20% of the customers have at least one insurance...Read more

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WhatsApp chatbot for Insurance

The Insurance Industry is witnessing the largest ever shift to digital channels across all the customer journeys. Declining mobile app downloads and limited in person interactions are driving....Read more