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info@bankbuddy.ai
+971 50 1627569
DIFC Fintech Hive, Dubai, UAE

Unispace Business Center
EPIP Zone, Whitefield, Bangalore, India

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Affinsys AI is an award winning innovative software company with focus on application of Artificial Intelligence in enterprise customer experience. We offer our Enterprise SaaS products - TelcoBuddy, BankBuddy & InsureBuddy as white labelled CX solution to mid-size & large enterprises.

Affinsys is a mature global organization with offices in UAE and India & customers across 18 countries. With laser sharp focus on Customer Experience we use Deep learning, NLP, Computer Vision, Big Data, Recommendation System & Speech Analytics fused with our domain knowledge of working with 100's of large enterprises 50 countries to help them shift :

  • from legacy to latest channels (Embedded CX)
  • from transactions to goal based journeys (Personalized CX)
  • from reactive service provider to proactive advisor (Robo/AI based advise)
  • from silos to ecosystem (Open APIs)

Life@Affinsys

We are more than just a company; we foster a culture of friendship, mentorship, partnership, inclusivity, and diversity. Debate, counter-debate, agree to disagree, and all sorts of discussions we settle all over a cup of coffee ! We have created an environment where we can take risks, learn from our mistakes, and collectively celebrate every victory. Productivity and creativity are the two most important things we value in our organization. We want our employees to feel safe, valued, and appreciated at work, with a strong sense of belonging. We are committed to providing our employees with learning opportunities to help them improve their skills and stay ahead of the competition to bring their best. Our company culture reflects our values and norms, which shape our behaviors and how we collaborate to achieve our goals.

Be part of our growth story!

Learning

Learning

We foster an innovative approach through constant learning and growth. We encourage open discussion of ideas and opinions.

Empowerment

Empowerment

We empower you to be yourself, to bring your best self to work every day, and to own the task at hand.

Innovation

Innovation

We are here to help you stride, climb, and launch new products as quickly and smoothly as possible.

Diversity

Diversity

The value that each of us brings based on our unique characteristics and traits. It's part of who we are.

Equity

Equity

Our established strategies, policies, and practices are aimed at reducing workplace barriers.

Inclusion

Inclusion

Our commitment to respect, acknowledge, and value diversity amongst each one of us. Inclusion necessitates action.

We are hiring

Presales specialist

1-5 yr

Responsible for owning, generating, and managing revenue opportunities. Research on clients and present solutions, give product demos and respond to RFI/RFPs. Coordinate between different teams and clients.

Apply
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International insides sales specialist

0-3 yr

Responsible for generating and maintaining customer pipeline after researching and mapping. Reaching out to prospects, pitching them the product, and Schedule demos.


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. Apply
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Content marketing specialist

0-3 yr

Responsible for creating and engaging the audience to increase traffic on multiple platforms and generate leads. Keeping up with market trends, running campaigns to create brand awareness & look at data analytics.

Apply
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Technical Support Executive

0-2 yr

Responsible for Identifying and tackling end-user & clients (L1 level) issues within a set timeframe with the help of the support and delivery team. Being a first POC to customers who are seeking technical assistance

Apply
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Sales Manager- Asia-pacific

2-5 yr

Responsible for new business development, handling end-to-end sales cycles, and closing the deals. Strategic planning and execution, marketing, public relations, and CRM


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. Apply
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Our Culture

Our most important stakeholders are our employees. We foster a strong culture of customer champions by attracting, retaining, and developing diverse talent. We are working to build a culture that inspires people to do their best work. Embracing the diverse backgrounds, expertise, and perspectives that make up Affinsys strengthens us. Anything is possible when we live on values of inclusion, innovation, collaboration, and wellness.

Employee Speak

Joined Affinsys 3 yrs back, love the overall learning environment. I am amazed that in such a short span of time I am taking care of entire NLU model for almost all the clients. Here we are given an opportunity to become an expert, enhance our skills and take ownesrships.

Call me crazy but I love my job. Problem solving, challenges, new-age tech exposure. It’s just fun, be it late night work or party, made friends for life. It has been really fulfilling to be a part of the full process of building products from the ground up Innovation is part of the DNA.

I have been a part of the Affinsys team for the last 3 years. “I am responsible for business development for the Middle East & Africa regions. It’s been a challenging as well as rewarding journey. Of course, the open culture that we have here, allows one to learn a lot from other teams. Everyone here no matter how much experience they have is very good at what they do which enables them to learn from each other every single day!

I like how we keep exploring latest ideas and we have the freedom to explore and experiment. We don’t just ignore ideas or new technologies based on other people’s experiences, we explore it on our own. There’s always something new look to forward to and you keep learning from your own mistakes. We are going steadily in expanding both internally (our team) and customers at globally level. I like what we do - our ‘non-work’ activities- events, outings, small get-togethers…

Joined Affinsys as a fresher. I am working currently on computer vision- R&D. We are encouraged to experiment, come-up with solutions and they do get implemented too ! Every individual is immensely talented and passionate about their work.Constant feedback and impeccable support of the management keeps us going.