Affinsys

Composite Artificial Intelligence to redefine your Customer Experience

Progressive companies need laser sharp focus on Customer Experience to thrive in the age of Disruption.

Composite AI solutions help CSPs deliver frictionless and personalized digital CX while achieving lasting cost reductions and revenue uplift.

Composite AI solutions that help financial institutions Automate, Analyze & Assist stakeholder interactions.

Composite AI solutions help insurers deliver frictionless and personalised digital CX.

Natural Language Processing

Industry specific multi-lingual NLP for meaningful customer conversations

Machine Vision

Extract, analyze and match photos, text and videos for Onboarding, eKYC & Verification

Speech

Deep learning based Multi-lingual TTS, ASR, voice IVR and voice verification

Recommendations

Domain specific Ensemble and pre trained justifiable AI models for persona and context based streaming recommendations

Kick Start your Strategic journey towards AI-Powered Personalized Conversations

Discover

Your Innovation partner

Information, Onboarding, Authentication. Transaction, Advise, Cross sell, Upsell. Churn prevention, Offers & Rewards.
No matter what your customers need, we make sure you have the means to serve them.

WhatsApp ChatBot

Offer secure, frictionless transactions/interactions across languages & segments on the world’s favorite messaging platform.

Product Recommendations

Intelligent recommendations based on 100+ parameters

Voice Bot

Step into the future with our voice bots across languages, devices and domains

Self service Onboarding

Effortlessly onboard customers with Facial recognition, Speech verification, Liveness detection and assisted video chat.

Personalized Offers & Rewards

Enhance loyalty & delight customers with AI personalized offers

Cross sell/Upsell

Establish Ubiquitous presence and cross/upsell. Turn insights to actions – Automatically with our prebuilt models and bots.

Why Affinsys

Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.

Your Innovation partner

Synergistic fusion of AI, Design thinking, user experience & global business expertise to foster continuous co-innovation.

160

Customer Journeys

15000

Customer Attributes

7800

Strong Ontology

Customer Countries

Languages Supported

Comprehensive AI

Customer journeys embedded with NLP, Computer vison, Speech, Recommender System.
Faster time to market

Deploy Artificial Intelligence solutions in weeks with Pre-built models, Data pipeline, Customer journeys & Channel integrations.
Future Proof

Extendable AI infrastructure to add new models, journeys, languages, intelligence et al
Domain Expertise

Banking, Telecom & Insurance